![]() Check the current schedule of workshops across the ConnSCU system at Attend a Training Workshop for detailed instructions on how to incorporate Bb tools into your course.View other video tutorials at the ConnSCU EdTech Training Channel on YouTube, and at the Blackboard Inc.Watch this brief video for an orientation to Bb course design tools and features.Visit the ConnSCU Web Support Center at for FAQs, tips/guides, other related support resources, and to submit a tech-support help ticket. Thursday, May 18th 3:00pm ( In-person Session)Ĭontact Marie Farrell during normal business hours for tech support issues (questions regarding course content should be directed to the instructor).Īfter hours, contact the off-site Bb Tech Support Hotline at 1-86.Tuesday, May 16th 5:30pm (Virtual Session).To register for a workshop, email with your preferred date and time.All sessions are held online using Microsoft Teams and run approx.Check the current schedule of workshops below. Attend an Orientation Workshop for a brief tour of the Bb course environment and to learn the basic features and tools.Watch “ Navigating Your Course in Blackboard Learn”.Good course design can alleviate many navigation issues, and is essential to instructional effectiveness and student success. AMT staff also offer tech support to students having trouble with functionality or navigation of the Bb interface. The AMT department provides instructional design services, training, and technical support to faculty members teaching with Blackboard Learn, adhering to “best practices” in online instructional delivery. Questions regarding CUNY’s migration to SaaS may be directed to your campus support representative.Whether you’re teaching (or taking) a fully online course, a web-enhanced on-ground course, or a hybrid course, you’ll find it in the Blackboard Learn (Bb) course management system.Access your Bb courses through the m圜ommNet portal. After the migration, updates to Blackboard functionality will be released on an ongoing, rolling basis throughout the year, allowing CUNY to bring new features to our community faster, with greater flexibility, and less downtime than we currently are able to with our limitation of only performing major maintenance during the annual December maintenance window. As part of the new Blackboard SaaS platform, users will see changes to Blackboard’s update cycle. ![]() Courses appear in Blackboard 24 – 48 hours after enrollment or assignment in CUNYfirst.ĬUNY CIS migrated to Blackboard SaaS, a cloud computing environment at the end of December 2021. If the courses are assigned in CUNYfirst and you are unable to access your courses in Blackboard, please contact your campus Blackboard representative. Faculty unable to see courses in Blackboard should check their course assignments in CUNYfirst and have their departments follow through as needed if courses have not been assigned to them. Winter Intercession and Spring 2022 courses were created in Blackboard in early November 2021. ![]() See After Hours Blackboard Support for details.īlackboard course shells are automatically created for every CUNY course based on CUNYfirst data. After hours support is for help with using Blackboard and not for issues involving CUNY Login or accessing Blackboard. This after hours service is available weeknights (between 8:00pm and 8:00am the next morning) and weekends (from Friday night at 8:00pm until Monday morning at 8:00am). Students and faculty with a pressing question regarding Blackboard use can call after hours support for assistance. Additional Blackboard help can be found at. Faculty members moving their course resources online are encouraged to read Teaching Remotely – Provide Your Course Resources Online, watch the Translating On-Campus to Distance Learning webinar, and the Blackboard Instructor User Guide first, then visit the User Guides section of this Blackboard Resources site for tutorials on many Blackboard topics. Blackboard is a resource for online learning available to the entire CUNY community.
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